West Parc
Problems solved by Jules:
West Parc managed its reservations with an excel file. This created frequent errors in entry and the learning of the reservation system for new employees required a lot of time and attention from Ludovic, Guillaume and their managers. Moreover, all reservations were made by phone, which prevented employees from doing other tasks. With more than 1000 reservations per month, it was very difficult to manage reservations manually.
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